Legal - Privacy Policy

This Privacy Policy applies to all products operated under the OpenHertz brand, including but not limited to ResumeOpen (resumeopen.com), and any future products launched under the openhertz.com domain.

At OpenHertz, we take your privacy seriously. This policy explains what information we collect, how we use it, and your rights regarding your data.

Data Controller

OpenHertz is the data controller responsible for your personal data collected through our website and products. For any data-related inquiries, you can reach us at [email protected].

Information We Collect

We collect minimal information to operate our services:

• Contact form data: When you reach out to us through our contact form, we collect your name, email address, and message content.
• Basic analytics: We may collect anonymous usage data such as page views, browser type, and general location (country level) to understand how our website is used.
• Product-specific data: Each product may collect additional data necessary for its function. Product-specific privacy details are provided within each product.

How We Use Your Information

• To respond to your inquiries and support requests
• To improve our products and website experience
• To send important updates about our services (only if you've contacted us)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Consent: When you voluntarily submit information through our contact form, you consent to us processing that data to respond to your inquiry.
• Legitimate interest: We collect anonymous analytics data to improve our website and products. This processing is based on our legitimate interest in understanding how our services are used.
• Contractual necessity: When you use our products, we process data necessary to provide the service you've requested.

You may withdraw your consent at any time by contacting us. Withdrawal of consent does not affect the lawfulness of processing carried out before the withdrawal.

Third-Party Services

We may use the following third-party services:

• Analytics: We may use analytics services to understand website usage patterns. These services collect anonymous data.
• Email delivery: We use third-party email services to deliver contact form submissions and responses.

International Data Transfers

Our services may involve transferring your data to servers or third-party service providers located in different countries. When such transfers occur, we ensure that appropriate safeguards are in place to protect your data in accordance with applicable data protection laws. By using our services, you acknowledge that your data may be processed in countries with different data protection standards than your country of residence.

Cookies

We use minimal cookies — primarily session cookies required for the website to function properly. We do not use tracking cookies or third-party advertising cookies.

Data Retention

Contact form submissions are retained for up to 2 years. Analytics data is retained in anonymized form. You can request deletion of your data at any time.

Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These measures include encrypted data transmission, secure server infrastructure, and restricted access to personal data on a need-to-know basis. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Children's Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal data from children. If we become aware that we have collected personal data from a child under 16, we will take steps to delete that information promptly. If you believe we may have collected data from a child, please contact us immediately.

Your Rights

You have the right to:

• Request access to the personal data we hold about you
• Request correction of any inaccurate data
• Request deletion of your personal data
• Withdraw consent for data processing at any time
• Lodge a complaint with a data protection authority if you believe your data has been mishandled

To exercise any of these rights, contact us at [email protected]. We will respond to your request within 30 days.

Contact Us

If you have questions about this Privacy Policy, contact us at:

• Email: [email protected]
• Website: openhertz.com/contact
• Location: Surat, Gujarat, India